Orders & Returns

We at Le’Sac want you to love your purchase and your shopping experience with us.

We would be happy to help you if there is any size issue with the footwear & you wish to exchange.

We request you to kindly check the product and the accessories while accepting the delivery. In case of any discrepancies, kindly bring it to our notice before accepting delivery by emailing us on ashita@lesac.in. After acceptance of delivery of the product Lesac.in will not entertain any returns or refund request.

Return & Exchange policy

Our Return policy lasts for 15 days since your purchase. We won’t be able to offer you return or exchange post that

In case of return/exchange

  • Please write to us
  • A prompt response is assured to such mails
  • Please do not send your purchase back without first raising a request with us
  • Only regular priced items maybe returned or exchanged Sale items cannot be returned or exchanged


The courier has to be returned to the following address
Le’Sac Accessories
4/14, Lathiwala Apartments
Shivdas Champsi Marg, Opposite GST Bhavan
Mazgoan, Mumbai – 400010

You will have to courier the product back to us the cost of which will be bourne by you unless specified by us.

If you require a pick up facility we will arrange for the same provided you pay the Courier cost in advance (via paytm,Google pay, Bank transfer whichever is easier)

Shipping costs are non refundable

If you receive a refund,the cost of return shipping will be deducted from your refund.

Eligible for return

  • Your item must be unused & in the same condition as received
  • It must also be in the original packaging
  • To avoid damages we request and recommend trying on the footwear in clean carpeted areas
  • Please do note,footwear customised or & made to order are not eligible for return,exchanges or price adjustments.

Policies of Payments

  • Presently payment methods available with LeSac.in are through Credit Cards, Debit Cards and Net banking only.
  • As and when other methods will be incorporated, the same would be updated here as well.
  • Your Credit/Debit card information remains private and confidential LeSac.in
  • and our secure online payment gateways use Secure Sockets Layer security technology to protect your Card information.
  • We accept all VISA & MasterCards– only Indian cards, as International cards would not be supported.
  • You will have to enter your 16 digit Credit/Debit card number and the 3 digit CVV (Card Verification Value) code which is at the back of your card and complete the payment